You can contact us through our contact page. We will be happy to assist you.
We currently ship via USPS & UPS
Yes, we ship to anywhere you are, all over the world. Shipping costs will apply, and will be added at checkout.
Standard USPS Shipping within the US is $5.95. UPS and International Rates vary. All available shipping options and rates per order, are shown at checkout. We also offer many free shipping opportunities through promotional offers.
Shipping times vary according to where your order is being shipped. Orders processed, can take anywhere from 2 to 10 business days to arrive, depending on the shipping speed that you select. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Products & Purchases
We always aim to make sure our customers love our products, but If, for any reason you are not satisfied with your product, and it is free of wear and defect, you have 14 days from the date of receipt, to request a return. Just email Customer Service and we’ll take you through the process. You can view the complete Return Policy here.
Some of our products are customizable. Where applicable, all options are outlined on the product page.
Our system only allows 1 discount or promotional code per order. This includes free shipping offers and the usage of Sweet Treats Rewards points via our Loyalty Program.
SPJ Rewards is our Customer Rewards Program. This is our way of thanking you, because you deserve a treat too! You’ll earn one point for every dollar you spend with Sweet Pia. You can use those points to redeem “Sweet Treats” that can be used on future purchases.
Everyone! All you have to do is create an account on sweetpia.com and you will be automatically enrolled. If you’re a previous customer and have an account, we’ve done the work for you—you’re already in the rewards program! Simply login to start reaping the benefits. If you do not currently have an account, we invite you to create one here, or on the site. If you’ve made a previous purchase as a guest, create an account using the e-mail you provided at checkout, or sign up.
Points are earned with every purchase, excluding shipping fees. You can also earn points for your activities like, leaving product reviews, following our social media, and referring a friend. Additional points are available during bonus point events.
200 points = $5 reward
400 Points = $10 reward
600 points = $15 reward
800 points = $20 reward
Points earned on purchases will be visible immediately. Please feel free to contact customer service with any inquiries!
Your point balance can be found on the rewards drop down, once you've signed in.
Earned points do not expire. Bonus points expire after 90 days.
Nope, no limits! You will earn a point for every dollar you spend with Sweet Pia
Yes! If you refer a friend, and they make a minimum $50 purchase, they will earn $10, and you will earn $10.
Yes! We can consolidate your points to one account. Please e-mail customer service at firstname.lastname@example.org with your request, your preferred e-mail address, and a list of the others emails that you have used.
Yes! You will be refunded the dollar amount spent and your Sweet Treats will be returned. The points you accrued on your returned order, however, will not be added to your account.
A purchase was cancelled or returned, or points were already redeemed. You can view all of your points activity on the rewards section of your account page.
If you no longer wish to earn points from your purchases, please contact Customer Service and we will unenroll you.
Just contact Customer Service, and we'll re-enroll you. Your newly enrolled account will start with a zero points balance.